How to resolve the “Can not load Gradebook” error in RDS Gradebook

RDS cannot load gradebook imageThis error displays when your web browser either needs Flash Player re-enabled in the web browser OR there’s an update needed for the plugin Adobe Flash Player.

1. How to Re-enable Flash Player in the Browser

Please visit the following posts for directions.

2. How to Update Adobe Flash Player

To update Adobe Flash Player, go to https://get.adobe.com/flashplayer/ and download and install the software.

PLEASE NOTE: Browsers do not all use the same Adobe Flash Player so if you switch to a different browser you may run into the same problem. Be sure to visit the website above using each browser on your computer to ensure you have the most up-to-date version of the plugin.

Flash Player Versions

  • Flash Player PPAPI – Opera and Safari
  • Flash Player NPAPI – Firefox
  • Flash Player ActiveX – Internet Explorer
  • Proprietary Flash Player – Chrome and Microsoft Edge
    • Chrome and Edge receive their updates for their Flash Players through their own networks.

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